Mercy Hospital Oklahoma City wins Consumer Choice Award from National Research Corporation
Whether it’s a life-threatening emergency or a routine checkup, local patients say they get the highest quality care at Mercy.
That vote of confidence has earned Mercy Hospital Oklahoma City the 2016/2017 Consumer Choice Award. It’s the sixth time, and third year in a row, it’s received the honor.
“This award comes from the people we serve, who trust us with their health and the health of their families,” said Jim Gebhart, president of Mercy Hospital Oklahoma City. “It says to our patients, their families and the community that Mercy measures up where it matters the most.”
Researchers from NRC Health use the nation’s largest online consumer survey on health care to find out which local hospital patients like best. Specific questions center around overall quality, image and reputation, and quality of doctors and nurses.
National Research surveys more than 300,000 households in the contiguous 48 states and the District of Columbia. This year marks the 21st anniversary of the Consumer Choice Award.
“For each of the past 21 years, winning hospitals have provided outstanding experiences that have transcended their four walls to build consumer preference, trust, and loyalty in their markets,” said Brian Wynne, Market Insights general manager at NRC Health. “We are honored to congratulate this year’s winners on a job well done.”
NRC Health (NASDAQ:NRCIA and NRCIB) has helped healthcare organizations illuminate and improve the moments that matter to patients, residents, physicians, nurses, and staff for 35 years. Our empathetic heritage, proprietary methods, and holistic approach enable our partners to better understand the people they care for and, in turn, design experiences that inspire loyalty and trust.